Terms and Conditions of use

By using this E-Payment Service (“Service”), you acknowledge and agree to the following Terms and Conditions. We reserve the right to amend these Terms and Conditions at any time and the current version will be that published on this Website.

  1. You consent to our collection, use, disclosure and transmission of your personal data for the purposes of the Service. Our payment gateway is hosted by Wirecard. We do not store any information related to payments using debit or credit cards.

  2. We may disclose your personal data to third parties, including our affiliates, service providers, and banks for the processing and completion of this Service. In this regard, you consent to the disclosure of your personal data to such third parties, whether located within or outside Singapore, and for the said third parties to subsequently collect, use, disclose and/or process your personal data. By proceeding with this Service, you acknowledge that your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

  3. You hereby represent and warrant that:
    1. the debit/credit card information supplied is true, correct and complete;
    2. the charges incurred will be honoured by your bank;
    3. you shall pay all charges incurred including all applicable fees. In the event that any such payment is not cleared by the bank, any receipt issued to you will be considered void, and;
    4. you will not use a debit/credit card that is not lawfully owned by you or the use of which is not authorised by the lawful owner thereof. In using the Service, you confirm that you have such authorisation.

  4. Your submission of personal information through the E-Payment Website is governed by our Privacy Policy. Third-party service providers, such as payment gateways, have their own privacy policies. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

  5. For security purposes, all payment information and payments received are encrypted through Secure Socket Layer (SSL) technology to ensure that information submitted is protected. However, we are not liable for the security, authenticity, integrity or confidentiality of any transactions and other communications made through our Website.

  6. We do not give any assurance that the personal information you provide is secured. You hereby acknowledge that your personal data, such as but not limited to, details relating to your debit card/credit card, transmitted over the Internet may be susceptible to misuse, hacking, theft and/or fraud that we have no control over. Kindly contact your credit card provider if any fraudulent transactions appear on your debit/credit card statements. All enquiries pertaining to these arrangements should be put to your debit/credit card provider.

  7. We do not make any warranty or representation that the use of this Service will be uninterrupted, timely, accurate, secure, free from virus or other malicious, destructive or corrupting code or programme,or free from transmission error or otherwise error-free. We are not liable for any damages, loss, cost or expense whatsoever (whether direct, indirect, special or consequential and whether foreseeable or not) arising out of or in connection with this Service or use of this Website or access to any other website linked to this Website. You agree to assume all risk and responsibility for the use of this Service.

  8. You hereby agree to indemnify and keep us fully indemnified at all times from any claim, action, demand, damages, loss, cost, expense whatsoever, arising out of or in connection with or referable to the use of this Service, including but not limited to, any of the following: a) your use or misuse of the Service; b) your breach of any of the Terms and Conditions; c) any action taken or omitted to be taken in good faith by us pursuant to any payment instructions provided by you; d) any inaccuracy in the information or materials provided by this Service.

  9. An online receipt will be issued to you when the transaction is successful. Once you successfully complete the online transaction, you will be able to print or save a copy of the online receipt for record purpose. We will not issue any separate hardcopy receipt. In the event that the E-Payment is not cleared by the bank, the online receipt will be considered void, and you will have to make good payment. We are not obliged to retain any transaction information or history. You agree to be responsible for retaining records of transactions made using this Service.

  10. All payments made in accordance to invoices are not refundable.

  11. The E-Payment Terms and Conditions set out herein together with our engagement letter (and Terms of Business) sets out our respective rights and obligations.


8 Wilkie Road #03-08 Wilkie Edge Singapore 228095
+65 6533 7600  |  ePayment@RSMSingapore.sg
Merchant Account Holder : Stone Forest Accountserve Pte Ltd